Benefits

Open Enrollment is November 9 – November 20

What’s changing this year

Open Enrollment runs November 9 – November 20, 2026 for the January 1, 2027 plan year. Enroll or waive in UKG. The elections you make now stay in place for the full plan year unless you have a qualifying event. Have Social Security numbers and dates of birth ready for any dependents you are adding.

  • Evo virtual care: $0 phone, video and Quick Care visits, talk therapy and weight management, 24/7/365
  • Employee Assistance Program (MetLife Advantages): grief counseling, funeral assistance, will preparation and estate resolution, and travel assistance
  • Nationwide pet insurance: My Pet Protection® and My Pet Protection® with Wellness500
Learn more ↓

Welcome to your benefits

Intro Video

Open Enrollment · November 9–20, 2026

Get enrolled

EOI Service Company for CHM EOI Service Company for CHM Enrollment Support(844) 780-0204
Book a 1:1 Consultation →
Questions? Call our enrollment hotline. (954) 694-7384

All elections must be completed by Friday, November 20, 2026

What’s covered

Open any coverage line for a clear, plain-language summary and the documents that go with it.

Your insurance coverage

Nationwide Pet Insurance — My Pet Protection® plans through your workplace benefits

Choose My Pet Protection® or My Pet Protection® with Wellness500. Both plans are guaranteed issue, have a $250 annual deductible, and reimburse 50% or 70% of eligible costs for accidents, injuries, illnesses, hereditary and congenital conditions, diagnostics and imaging, and procedures and surgeries. The Wellness500 plan adds wellness exams, vaccinations, flea prevention, spay or neuter and more. Visit any vet anywhere, submit your claim, and get reimbursed. Nationwide also covers birds and exotic pets.

Accounts, perks & good to know

Evo Virtual Care — $0 phone, video and Quick Care visits, 24/7/365

Everyday and urgent care (cold, flu, skin conditions, medication refills and more), weight management with evidence-based screening and medication management, talk therapy with licensed therapists, and mental health medication management for established prescriptions. Visits are $0, providers typically connect in under 15 minutes, and prescriptions are sent straight to your pharmacy.

To get care: sign up for a Patient Account on the Evo website using your work or personal email, set your password, and request care for yourself or your children. Adult dependents are invited from your Evo portal and create their own account.

MetLife Advantages — compassionate support when it is needed most

  • Grief counseling: face-to-face sessions with a licensed counselor, or by phone, for team members, dependents and beneficiaries coping with a loss or major life change
  • Funeral assistance: one-on-one help customizing funeral arrangements
  • Beneficiary claim assistance: expert guidance for beneficiaries working through their options and financial needs
  • Will preparation and estate resolution: unlimited consultations with an attorney, in person or by phone, including court representation, document preparation and associated tax filings when probating an estate
  • Travel assistance: emergency and non-emergency services when traveling 100 or more miles from home, including medical evacuation and repatriation, physician dispatch, prescription assistance, lost document and identity theft assistance, with a $1 million maximum per person per trip

How to enroll: elections are made in UKG during Open Enrollment or within your new-hire window. New hires are eligible the first of the month following 30 days of hire. Your elections stay in place for the full plan year unless you have a qualifying event.

Dependents: you may be able to cover your spouse or domestic partner and children to age 26 (and unmarried children over 26 who cannot support themselves because of a disability) on some plans.

Qualifying events: marriage or divorce, birth or adoption of a child, a change in your child’s dependent status, death of a spouse or dependent, or a change in employment status or in coverage under another employer’s plan. Notify Human Resources within 30 days of the event; after 30 days, additions and deletions are denied until the next Open Enrollment.

Where to get care: Evo virtual visits are $0 and available 24/7 for everyday illness, urgent needs, talk therapy and prescription refills.

Turning 65? See the Medicare page in your guide for how to get started and who to call.

Let’s get you covered.

New hires — start here

Eligible: First of the month following 30 days

EOI Service Company for CHM EOI Service Company for CHM Enrollment Support(844) 780-0204
Questions? Call our enrollment hotline. (954) 694-7384

Not a new hire but have a question? Contact your dedicated Benefits Team below.

Your Benefits Team

The people who manage your benefits every day — reach any of us directly by phone or email.

Lanny Martinez Lanny Martinez Account Manager · AAB(305) 809-8211lannym@allatlanticbenefits.com
Veronica Vera Veronica Vera Senior Account Manager · AAB(305) 809-8211vv@allatlanticbenefits.com
TJ North TJ North Benefits Consultant · AAB(305) 701-1076tjn@allatlanticbenefits.com
Call us during business hours (305) 809-8211
All Atlantic Benefits This page is looked after by your benefits team at All Atlantic Benefits, on behalf of Columbus Hospitality Management - Part-Time. We’re your advocates — whatever the question, we’re in your corner.